Privacy Policy

Last Updated: December 27, 2024

We will post any updates to this Privacy Policy at the bottom of our web page along with a hyperlink to the revised version. We encourage you to review this Privacy Policy from time to time. By continuing to use our Services after changes are posted, you agree to the updated terms.

1. Introduction

BPR HUB PRIVATE LIMITED (“BPR Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users (“User,” “your,” or “you”). This Privacy Policy (“Policy”) outlines how we collect, use, share, and safeguard your information when you use BPR Hub’s platform (the “Platform”) through BPR Hub’s website at https://bprhub.com/ (the “Website”) or software application (the “App”) or access our services from our Platform (“Services”).

BPR Hub is a company registered under the Companies Act, 2013, specializing in automating compliance and streamlining processes with a focus on manufacturers, and offers a SaaS platform that digitizes and provides comprehensive compliance management to streamline the regulatory processes for manufacturers, simplifying the compliance journey by integrating multiple standards, automating workflows, and providing real-time visibility across various compliance lifecycle stages.

We take the responsibility of handling your data seriously. This Privacy Policy applies to all users of our Website, App, and Platform, and to all applications offered for general use.

Unless otherwise defined here, capitalized terms have the same meanings as in our Terms of Use or Terms and Conditions.

Please take a moment to read this Policy to understand how we handle your information. By using our Website, App, or Platform, you acknowledge and agree to the terms outlined here. If you do not agree with this Privacy Policy, we recommend not accessing or using our Website, App, or Platform.

If you have any questions or concerns, feel free to contact us at privacy@bprhub.com.

We do not sell your personal information, and we do not plan to. We may share your personal information with carefully selected subprocessors who support us in delivering our Services to you.

2. What information do we collect?

When you register for or use our Website, App, or Platform, we may collect certain personal information—also referred to as personally identifiable information (PII)—that can be used to identify you either directly or when combined with other data.

This may include:

• Your name
  
• Mailing address
  
• Online contact details such as your email address or username
  
• Phone number
  
• Professional and employment-related information (e.g., job title and employer’s name)
• Any other information you choose to share with us
  

This information may be stored on our servers or those of our trusted third-party hosting service providers.

If you are visiting from outside the United States, Canada, the United Kingdom, the European Union, or India, please note that your information may be transferred to, stored in, and processed in one or more of these countries. Our primary servers—and those of our hosting partners—are located in the United States, Canada, and India. By using our Website or Services, you consent to this transfer and processing.

You may update certain personal information through your account settings or by contacting us at privacy@bprhub.com.

Additional Information We Collect:

In addition to the personal information listed above, we may also collect:

Geolocation and Device Information

• Persistent Identifiers: such as IP addresses, cookies, and device or processor IDs
  
• Device and browser type
  
• General geographic region inferred from your IP address
  
• Preferences and settings based on previous visits
  

Financial Information

We do not currently collect or store any credit card or bank account details. Payments are processed securely through a third-party provider. Should this change in the future, we will update this policy and notify you accordingly.

Usage and Interaction Data

• How you navigate and use our Services
  
• Your interactions with features and content
  
• Engagement with AI tools and platform functionalities
  

This data helps us continuously improve your experience and deliver more personalized, secure, and reliable services.

3. HOW DO WE COLLECT INFORMATION?

We collect information from you in two primary ways: directly (when you provide it to us) and automatically (as you use our Website, App, or Platform).

A. Information You Provide Directly

You may share personal information with us when you:

• Register or create an account on our Website, App, or Platform
  
• Communicate with us via email, chat, or other electronic messages
  
• Fill out a form or respond to a survey
  
• Interact with third-party applications integrated into our Platform
  
• Place an order or initiate a transaction
  
• Provide feedback or participate in user forums
  
• Post or upload information for display on the Website, App, or Platform
  

We also collect and store any correspondence you send to us (e.g., customer support emails).

B. Information Collected Automatically

As you interact with our Website, App, or Platform, we may automatically collect certain technical and usage-related information, such as:

• Usage details (e.g., time spent, clicks, features used)
  
• IP address
  
• Browser and device type
  
• Information obtained through browser cookies
  
• Email engagement through tracking pixels or web beacons
  
• Other standard tracking technologies
  

This information helps us better understand how users engage with our Services so we can optimize performance, detect potential issues, and improve your overall experience.

4. HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

• Personalize your experience in using our Platform;
• Provide you with information, products, or services requested from us;
• Present our Website, App, and Platform and their contents to you;
• Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;
• Notify you about your account and subscriptions, including expiration and renewal notices;
• Notify you about changes to our Website, App, and Platform and any products or services;
• Allow you to participate in interactive features on our Website, App and Platform;
• Improve the Website, App, and Platform;
• Improve our customer service;
• Process and send you information and communications regarding your orders and transactions;
• Anonymize data and aggregate data for statistics;
• Contact you for other purposes with your consent;
• Contact you about our products and services that may be of interest; and
• Send you periodic emails (in accordance with the CAN-SPAM Act of 2003 as detailed in Section 17), via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to our services; and(iv) market to our mailing list or continue to send emails to you after the original transaction has occurred.

‍5. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

Why We Use Cookies:
(a) understand and save your preferences for future visits including remembering items in your shopping cart
(b) keep track of advertisements
(c)compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
(d) allow trusted third-party services that track this information on our behalf.

You can set your browser to refuse all or some browser Cookies, but it may affect your user experience.

We honor Do Not Track signals, and if one is in place, we will not track, plant cookies, or use advertising. We do not allow third party behavioral tracking and links to third-party web pages. We do not include or offer third party products or services on our Website.

6‍. HOW DO WE PROTECT INFORMATION WE COLLECT?

We take data security seriously and implement a variety of technical and organizational measures to help protect your personal information from unauthorized access, use, or disclosure.

Security Measures in Place:

• Our Website and App undergo regular malware scans and security audits
• We use Secure Socket Layer (SSL) encryption to safeguard data transmission
• Penetration testing and other security reviews are conducted periodically
• Employee access to personal data is restricted to those with specific roles and credentials

We accept payments via credit card through a secure third-party payment processor. While we do not store your payment information ourselves, we implement reasonable security measures whenever you:

• Place an order
• Enter, submit, or access personal information
• Register for an account or log into or access our Platform through the Website or App

In addition, we actively safeguard the information stored and/or processed on our Platform and servers by preventing unauthorized third-party access. Only authorized personnel with appropriate credentials are permitted access to such data, and we continuously monitor and enhance our systems to uphold these protections.

‍7. DATA SECURITY MEASURES.

Security Measures

We have implemented measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. All information you provide is stored on secure servers protected by firewalls.

The safety and security of your information also depends on you. If you are given (or choose) a password to access certain parts of our Website, App, or Platform, you are responsible for keeping it confidential. We recommend that you do not share your password with anyone.

Please note that while we do our best to protect your personal information, transmission of data over the internet is not completely secure. Any information you transmit to our Website, App, or Platform is done at your own risk. We are not responsible for any circumvention of privacy settings or security measures implemented on our systems.

Fair Information Practice Principles

In the event of a personal data breach, we will notify you via email within seventy-two (72) hours.

We adhere to the individual redress principle, which gives individuals the right to pursue enforceable legal remedies if a data collector or processor fails to comply with applicable privacy laws. This includes access to courts or regulatory bodies to address non-compliance.

Data Retention

Your personal information will be retained by BPR Hub for as long as necessary to provide our Services to you. If you wish to close your account or request that we no longer use your information, please contact us at privacy@bprhub.com.

We will promptly delete the requested data unless retention is required to comply with legal obligations, resolve disputes, or enforce our agreements. If we no longer have a legitimate business need to retain your information, we will delete or anonymize it.

Open-Source Software

We use open-source software as part of the Services we provide. A list of the open-source components we use can be found here

8. DISCLOSURE OF PERSONAL INFORMATION

There may be times when personal information you share with BPR Hub is disclosed to others to support the delivery of our Services. This includes collaboration with contractors, service providers, and trusted third parties (“Partners”). We require all Partners to protect your information in accordance with contractual obligations.

We do not sell trade, rent or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other third parties who assist us in operating our Website, App or  Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

When and With Whom We May Share Your Information
We may share your personal information under the following circumstances:

• With our hosting partners and third-party service providers who assist us in operating our Website, App, or Platform, conducting business, or providing services to you—provided they agree to keep your information confidential
• With our subsidiaries and affiliates, but only to the extent necessary to support service delivery, internal operations, or compliance obligations—and always in accordance with this Privacy Policy.
• With Partners under contractual obligations to use your data only for agreed-upon purposes
• In connection with a merger, acquisition, reorganization, or sale of assets
• To fulfill a specific action or request you initiate through the Platform, such as sharing content or information with others at your direction.
• In any other instance where you have provided your consent
• As required to comply with applicable laws or legal obligations
• We may also share aggregated or anonymized information that cannot be used to identify you, for purposes such as analytics, marketing, or industry research.

Other Legal Disclosures

We may disclose personal information:

• To comply with legal obligations, court orders, or regulatory processes
• To enforce our Terms of Use, Terms and Conditions, or other legal agreements (including billing and collections)
• When necessary to protect the rights, property, or safety of BPR Hub, our users, or others—including sharing with external parties for fraud prevention or credit risk mitigation

Your Choices Regarding Information Sharing
‍
Cookies and Tracking: You can set your browser to refuse all or some browser cookies. Please note that disabling cookies may affect the functionality of some features of our Website, App, or Platform.

Third-Party Marketing: We do not offer or include third-party products or services on our Website. We also do not share your personal information for direct third-party marketing unless you’ve consented at the time of providing that information.

Opt-Out Options:

You may opt out of promotional communications at any time by:

• Emailing privacy@bprhub.com with your request
• Replying to a promotional email and requesting removal

Note: These opt-out requests will not apply to important service-related messages or communications related to transactions (e.g., product purchases, warranties, or account notices).

‍9. AI LEGAL COMPLIANCE AND ETHICAL USE

At BPR Hub, we are committed to developing and deploying AI technologies responsibly and ethically. Our goal is to ensure that any use of AI within our Platform upholds fundamental human rights, dignity, and diversity.

We actively work to identify and minimize potential biases or discriminatory outcomes in AI-driven features, with the aim of promoting fairness, inclusivity, and transparency.

We also follow applicable data governance standards and privacy laws to ensure responsible handling of user data. This includes safeguarding data against unauthorized access, disclosure, or destruction, and adhering to all relevant data protection regulations in jurisdictions where we operate.

Any personal or sensitive information used to train our AI systems is handled with heightened care, in line with privacy obligations. We only use customer data for AI training when we have received clear, explicit consent and where such use is covered under appropriate licensing or contractual terms. This may include proprietary business data provided by customers.

‍10. GOOGLE ADSENSE AND GOOGLE ANALYTICS

We use certain tools provided by Google, a third-party vendor, to help us better understand how users engage with our Website, App, and Platform.

Google uses cookies, including first-party cookies (such as Google Analytics cookies), to collect data on user interactions with ads and other service elements. These tools allow us to monitor traffic, improve the user experience, and understand the effectiveness of our advertising efforts.

We currently use Google Analytics to collect and process certain usage and performance data from our Website and App. To learn more about how Google collects and processes this information—or to opt out of such tracking—you can visit: https://policies.google.com/privacy/google-partners.

Advertising Features We May Use:
We may also implement the following Google advertising features:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Google Demographics and Interests Reporting
• Integration with Google’s DoubleClick platform

These tools help us analyze how users interact with our content and advertising across our Website, App, and Platform, enabling us to improve relevance and performance over time.

11.Y OUR UNITED STATES PRIVACY RIGHTS

California Privacy Rights

BPR Hub does not sell, trade, or otherwise transfer your “Personal Information” to outside third parties, as defined under California Civil Code §1798.82(h). Under California Civil Code §1798.83, residents of California have the right to request certain information about how we share personal information with third parties for direct marketing purposes.

To make such a request, or to request access, identification, or deletion of your Personal Information stored in our systems, please contact us at:

Email:  privacy@bprhub.com

Address: BPR Hub Private Limited, Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna – 521137, Andhra Pradesh

Other U.S. State Privacy Rights

This section explains how users from certain U.S. states can exercise privacy rights under applicable state laws. While BPR Hub remains attentive to evolving privacy regulations, please note that not all laws may be applicable to our business.

Massachusetts

(i) the right to request access to their personal information that is held by us and to receive a copy of that information

(ii) the right to request the correction of any inaccurate or incomplete personal information

(iii) the right to request that we delete your personal information

(iv) the right to opt-out of the collection, use, or disclosure of your personal information for marketing purposes

(v) the right to be notified in the event of a data breach involving their personal information

(vi)the right to Opt-in for collection, use or disclosure of Sensitive Personal Information.

Further, you have the right to file a complaint with the Massachusetts attorney general if you believe we have violated the Massachusetts Data Protection Law by calling (617) 727-8400 or filing a complaint at https://www.mass.gov/how-to/file-a-consumer-complaint.

Colorado
The Colorado Privacy Act (Colo. Rev. Stat. § 6-1-1301 et seq.) protects the privacy of Colorado consumers.
Residents of Colorado have following privacy rights:
(i) you have the right to opt out of the processing of your personal data for the purposes of targeted advertising, the sale of your personal data or profiling in furtherance of decisions that produce legal or similarly significant effects
(ii) you have the right to confirm whether we are processing personal data concerning you and to access your personal data
(iii) you have the right to correct inaccuracies in your personal data
(iv) you have the right to delete your personal data
(v) when accessing your data, you have a right to obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business.

Connecticut
BPR Hub does not sell, trade, or otherwise transfer to outside third parties your “Personal Data” as the term is defined under Connecticut’s Privacy Act and Act Concerning Personal Data Privacy and Online Monitoring.

‍
Connecticut Laws permits residents of Connecticut who are Users of our Website or Platform that are Connecticut residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes.

Further, Users have the right to:

(i) confirm whether or not we are processing your personal data and access such personal data, unless such confirmation or access would require us to reveal a trade secret
(ii) correct inaccuracies in the User’s personal data
(iii) opt out of the processing of the personal data for the purposes of targeted advertising, sale, or profiling in furtherance of solely automated decisions

(iv) you have the right to obtain a copy of your personal data processed by the controller, in a portable and, to the extent technically feasible, readily usable format.

Request a copy of their personal data in a portable, usable format

BPR Hub does not sell or transfer Connecticut users' personal data unless consent has been provided.

Utah

The Utah Consumer Privacy Act (UCPA §13-61-102(1)) gives residents of Utah who are users of our Website the right to:

(i) you to opt out of the processing of your personal data for the purposes of targeted advertising, the sale or profiling
(ii) correct inaccuracies in your personal data
(iii) delete your personal data; and 

(iv) obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business.

New York

The New York Privacy Act sets strict rules about how businesses must handle consumers’ personal information and gives individuals new rights concerning data.

New York residents have the rights to
(i) access, correct, delete, and disclose regarding your Personal Information
(ii) know what personal information is being collected about them, how it is being used, and with whom it is being shared.

Virginia

The Virginia Consumer Data Protection Act (Va. Code § 59.1-571 et seq.) effective from January 1, 2023 provides Virginia residents with certain rights regarding the collection, use, and sharing of their personal information namely:

(i) the right to know what personal information is being collected about them, how it is being used, and with whom it is being shared
(ii) the right to request that a business delete personal information that the business has collected from the resident
(iii)the right to non-discrimination for the exercise of their privacy right

(iv)the right to access the personal information held about them, including the categories of personal information collected, used, shared, and the categories of third parties with whom the information is shared

(v) the right to obtain a copy of their personal information in a structured, commonly used and machine-readable format.

To exercise any of the applicable rights described in this section, you may:

Email us at: privacy@bprhub.com

Or write to:

Privacy Officer

BPR Hub Private Limited

Flat No. 409, Dhanalakshmi, Main Road

Near Padmaja C, Poranki, Krishna – 521137, Andhra Pradesh

Please note:

• If you request deletion of your personal information, we may no longer be able to provide you with our Services.
• In some cases, we may need to retain certain data temporarily to complete account closure and billing processes.

We have appointed a Privacy and Data Protection Officer, Mr. Milanjeet Singh, to help ensure that the privacy rights of our users are upheld. If you have questions about how your personal information is stored or processed, you are welcome to reach out to us at the email or mailing address provided above.

12. FOR OUR EUROPEAN CUSTOMERS AND VISITORS

We are headquartered in India, and most of our operations are located in India, the United States, and Canada. Your personal information, which you provide to us during registration or use of our Website, App, or Platform, may be accessed by or transferred to us in the United States.

If you are visiting our Website or registering for our Services from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting service partners are located in the United States. By using our site, you consent to any transfer of your personal information out of Europe, the United Kingdom, or Switzerland for processing in the U.S. or other countries.

• If you are a resident of, or visitor to, Europe, you have certain rights with respect to the processing of your personal data, as defined in the General Data Protection Regulation (“GDPR”).
• Please note that in some circumstances, we may ask you to provide additional information in connection with your request (such as verifying your identity). 
• In such situations, however, we will still respond to let you know of our decision.
• As used herein, “Personal Data” means any information that identifies you as an individual, such as name, address, email address, IP address, phone number, business address, business title, business email address, company, etc.

a. EU Standard Contractual Clauses

On June 4, 2021, the EU promulgated a new set of Standard Contractual Clauses (the “New SCCs”), which replaced the old SCCs that had been in place for over a decade.

We now comply with the New SCCs with respect to the transfer of personal data from the EU to the U.S. and other countries for processing, as defined in the GDPR. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the New SCCs, the terms and conditions in the New SCCs will govern.

b. The New SCCs

• The New SCCs took effect on June 27, 2021. 
• The Old SCCs may still be used for new data transfers in new contracts during a three-month transition period that ended on September 27, 2021. 
• Existing data transfer contracts that relied on the Old SCCs could be used until December 27, 2022, by which time all transfers relying on the Old SCCs had to be transitioned to the New SCCs.
• As of now, we and our customers are using the New SCCs to transport personal data from the EU to other countries, including the U.S., for processing by us.
• You are the Controller (as defined in the GDPR) and the Exporter (as defined in the New SCCs) of the personal data. We are the Processor (as defined in the GDPR) and the Importer of such personal data.
• You agree to comply with the GDPR rules that apply to Controllers and the New SCCs rules that apply to Data Exporters. We agree to comply with the GDPR rules that apply to Processors and the New SCCs rules that apply to Data Importers.

c. Our GDPR Compliance Commitment

We agree to fully comply with both the letter and spirit of the GDPR and the New SCCs with respect to the transfer of your personal data for processing outside the EU.

• As a Data Importer, you may contact us (see subsection 9(d)) regarding the personal data we store and process about you.
• We hereby notify you that we will be processing, as defined in the GDPR, the personal data of your authorized users (i.e., those individuals whom you have authorized to access our Platform and use our Services) in the U.S., Canada, and Turkey, in order to provide the Services as agreed in our definitive service agreement with you.
• Upon request, we will provide you with a list of your personal data that we process and a copy of the New SCCs under which the data is transferred for processing.
• We warrant that, at the time of agreeing to the SCCs for the transfer of your personal data, we have no reason to believe that the laws and practices applicable to us as a data processor and importer—including those of the U.S., Canada, and Turkey—are not in line with the requirements of the New SCCs.
• If we are unable to fulfill a request or resolve a dispute to your satisfaction, we agree to arbitrate or litigate the matter in the EU jurisdiction in which you reside.
• We will only transfer your personal data to a third country based on documented instructions from you. 
• Your personal data will be transferred and stored in an encrypted format.
• Only employees who need access to your personal data to fulfill our contractual and legal obligations to you will be given access. 
• Such employees will be assigned a unique username and password. 
• We maintain an automated log of all individuals who have accessed your personal data.

d. Rights of Data Subjects

To exercise any of the following rights regarding this Privacy Policy, our Terms of Use, or your personal data, please contact us at:

Email: privacy@bprhub.com
Address: BPR Hub Private Limited, Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna – 521137, Andhra Pradesh

Your rights include:

i.  Access: You can request more information about the Personal Information we hold about you. You can also request a copy of the Personal Information.

ii. Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

iii. Objection: You can contact us to let us know that you object to the collection or use of your Personal Information for certain purposes.

iv. Erasure: You can request that we erase some or all of your Personal Information from our systems.

v. Restriction of Processing: You can ask us to restrict further processing of your Personal Information.

vi. Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.

vii. Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services or Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services and Platform.

viii. Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm to locate your Data Protection Authority in the EU. You may contact the UK’s Information Commissioner at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

 ix. Response Time: We will respond to your inquiry within thirty (30) days of the receipt

‍13. FOR OUR CANADIAN USERS

This section supplements the information contained in our Privacy Policy above and applies solely to visitors, users, and others accessing our Website, App, or Platform from Canada (“consumers” or “you”). We comply with the Personal Information Protection and Electronic Documents Act of 2000 (“PIPEDA”). Any terms defined under PIPEDA shall carry the same meaning when used in this section.

Key Privacy Rights for Canadian Users

• Definition of Personal Information: Personal information includes any details about an identifiable individual, such as name, title, business contact information (e.g., address, phone number), and more.
• Right to Access Personal Information: You may request access to the personal data we hold about you. Upon verification, we will explain how your data has been used, who it has been shared with, and provide a copy in an accessible format.
• Right to Correction / Limited Right to Deletion: If you believe any of your personal information is inaccurate, you may request a correction or deletion. If validated, we will process the update within thirty (30) days and notify relevant third parties.
• Right to Be Forgotten: Your information will be retained only as long as needed to fulfill BPR Hub’s service obligations. Unless otherwise notified, we will retain your data until your user account is terminated by you or us.
  Data Breach Notification: If a breach occurs that poses a “real risk of significant harm,” we will notify you as soon as feasible. A full breach log is maintained and can be made available to the Office of the Privacy Commissioner upon request.
• Canadian Privacy Officer: We have appointed Milanjeet Singh as our Canadian Privacy and Data Protection Officer. You can reach him at: privacy@bprhub.com.
• Two-Factor Authentication: For enhanced security, you may enable two-factor authentication. A code will be sent to your registered mobile number after you enter your password, ensuring that only you can access your BPR Hub account.

Contact Information

To request access, correction, or deletion of your personal information—or to discuss this Privacy Policy—please contact:

Email:  privacy@bprhub.com

Address: BPR Hub Pvt. Ltd., Attn: Privacy Officer Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna – 521137, Andhra PradeshTo fulfill your request, we may require additional information to verify your identity. We will respond within thirty (30) calendar days of receiving your request.

14. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a U.S. federal law that applies to entities collecting personal information from children under the age of 13.

We are committed to complying with COPPA. Our Website, App, and Platform are not intended for users under the age of 13, and we do not knowingly collect, use, or disclose personal information from such users. We also do not employ age-screening mechanisms.

If you have questions about our compliance with COPPA, please email us at: privacy@bprhub.com.

IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM.

‍15. CAN-SPAM ACT OF 2003

The CAN-SPAM Act governs commercial email messages and provides recipients with rights to stop unwanted communications. In compliance with the Act, we will:

• not use false or misleading subjects or email addresses;
• identify the email message as an advertisement in some reasonable way;
• include the physical address of BPR Hub, which is Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh;
• monitor third-party email marketing services for compliance, if one is used;
• honor opt-out/unsubscribe requests quickly; and
• give an “opt-out” or “unsubscribe” option.

To opt out of receiving marketing emails, follow the instructions provided in our emails or contact us at: privacy@bprhub.com. We will remove you from all future marketing communications promptly.

‍16. MODIFICATIONS TO OUR PRIVACY POLICY

BPR Hub reserves the right to modify this Privacy Policy at any time, at its sole discretion. Any modifications will only become binding once you have accepted the revised Privacy Policy.

We will notify you of changes by updating the Privacy Policy on our Website and may also provide notice through other reasonable means. Your continued use of our Website, App, or Platform after such updates constitutes your acceptance of the revised terms.

‍17. LIST OF THIRD-PARTY SERVICE PROVIDERS

BPR Hub uses the following third-party service providers for the provision of Services as detailed under the Terms of Use,Terms and Conditions, [1] and/or other written agreement with you, as applicable:

‍

Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@bprhub.com.

‍18. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website, App, or Platform infringes your copyright and you wish to request the removal of the allegedly infringing material, you must submit a written notification in accordance with the U.S. Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”). Your notification must include the following information:

• Your physical or electronic signature
• Identification of the copyrighted work(s) that you claim have been infringed
• Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove
• Sufficient information to permit us to locate the allegedly infringing material
• Your address, telephone number, and email address
• A statement that you have a good faith belief that the use of the material in question is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner

Please send your DMCA Takedown Notice to our designated Copyright Agent:

DMCA Copyright Agent

Email: dmca@bprhub.com

📬 Address: BPR Hub Private Limited Attn: Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna – 521137, Andhra Pradesh, India

Please note that we cannot remove any content unless your DMCA Takedown Notice meets all the requirements listed above. Additionally, pursuant to 17 U.S.C. § 512(f),any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by BPR Hub in connection with the written notification and allegation of copyright infringement.

‍19. CONTACT US; PRIVACY OFFICER / GRIEVANCE OFFICER

To ask questions or comment about this Privacy Policy and our privacy practices, or for any grievances or complaints regarding our privacy or data collection practices, contact us at:

Privacy Officer / Grievance Officer: Milanjeet Singh

Email: privacy@bprhub.com.
Address:  Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh        

PLEASE NOTE:
By using our Website, App, or Platform, you acknowledge and accept the practices described in this Privacy Policy and the Terms and Conditions set forth in our Terms of Use.

If you do not agree with the terms of this Privacy Policy, our Terms of Use, or our Terms and Conditions, please refrain from using our Website, App, or Platform.

LIST OF OPEN SOURCE SOFTWARES

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