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An internal audit is a systematic examination of an organization's quality management system, processes, and records conducted by personnel employed by or contracted to the organization itself. Internal audits assess whether the organization's quality system conforms to its own documented procedures and applicable standards such as ISO 9001 or AS9100.
Organizations use internal audits to identify nonconformities, verify the effectiveness of corrective actions, and ensure continued compliance with quality management requirements before external certification audits. Internal auditors must be independent from the areas they audit and trained in audit techniques and relevant standards. The frequency and scope of internal audits are typically defined in the organization's quality manual or audit program.
Internal audit findings document areas where processes deviate from requirements or documented procedures. Organizations must address these findings through corrective action processes before certification body audits occur. Most quality management standards, including ISO 9001 and AS9100, require organizations to conduct internal audits at planned intervals as part of their quality system.
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